Welcome to this week’s roundup of new products for ecommerce and omnichannel merchants! From generative AI to chatbots, digital payments to social commerce, and much more, there are some exciting new tools and technologies for you to explore.
New Tools for Merchants: June 17
Have an ecommerce product release you’d like to share? Email us at releases@practicalecommerce.com.
Intuit Mailchimp previews AI-powered revenue intelligence system
Intuit has unveiled its new revenue intelligence technology, leveraging generative AI models to provide marketers with predictive insights. Mailchimp platform will utilize this technology to deliver personalized, revenue-driving content for customers, benchmarked against industry-specific data from Intuit QuickBooks.
Intuit is also expanding its SMS marketing features in the U.K.
eBay is catering to younger demographics by adding Venmo as a payment option at checkout. Buyers can now use their Venmo balance or linked debit/credit cards to make purchases, enhancing their payment experience.
Fast Simon launches Personalization AI Embeddings
Fast Simon introduces Personalization AI Embeddings, a feature that enhances shopping optimization by utilizing various AI inputs like color, category, and customer activity. This technology aims to improve search results and recommend relevant product categories to customers.
Sendbird provides AI chatbot for Shopify merchants
Sendbird’s AI chatbot, powered by OpenAI’s GPT-4o model, connects to Shopify stores to provide automated customer support and product recommendations. Merchants can customize and test the chatbot before deploying it on their platform for improved customer engagement.
Contentsquare announces an AI-embedded Experience Intelligence platform
Contentsquare’s new Experience Intelligence platform integrates AI-powered insights across its analytics features to help businesses gain a deeper understanding of their customers. By analyzing digital experience data, Contentsquare aims to streamline customer insights and improve overall performance.
FreedomPay launches independent payment processing referral advisory for merchants
FreedomPay introduces Merchant Centric Acquiring, an advisory service for merchants seeking equitable payment solutions in the U.S. and Canada. This service allows merchants to explore various processing providers to find the most suitable option for their business.
Helio upgrades Solana Pay plugin for Shopify, enabling crypto payments
Helio’s upgraded Solana Pay plugin for Shopify enables merchants to accept cryptocurrency payments, including automatic swaps to stablecoins. This feature allows Shopify merchants to tap into the growing trend of crypto payments and attract a broader customer base.
Stay tuned for more exciting product releases and updates in the world of ecommerce!